Hello. I’m a UX designer, currently based in Melbourne.

I'm available to take on a permanent or contract role from mid-January, 2018.
If you're looking to hire someone and you think I might be a good fit, please get in touch.

My skills


Design facilitation

I use workshops, co-design methods, design studios and other collaborative techniques to ensure stakeholders, users and others are engaged and have the opportunity to contribute to the direction of the product. This approach is particularly effective in Agile environments.

Interaction design

I have experience in all aspects of the IxD process: researching, sketching, prototyping, iterating and testing designs to ensure they’re useful and usable. I am happy to work collaboratively and inclusively with a product team through these phases (for example, sketching together on a whiteboard, prototyping ideas with the Tech Lead) or work independently, depending on the work environment and the preference of my team.

Design/usability testing

From testing early stage design and product concepts, through to usability testing legacy systems to identify opportunities for improvement, I have experience with a range of design testing methods.

UX & product strategy

I understand the importance of understanding the business or organisational goals, and finding ways to deliver value to the business as well as the user.

Digital product delivery

I have experience working in cross-disciplinary teams using Agile and/or Lean approaches to deliver products/features. I understand the importance of taking into account project context, capacity and timelines when determining which design approach to take.

Design & research methods

I have experience with the following methods. I have also lead and mentored team members in a number of these methods.

  • Usability testing
  • Contextual interviews
  • Individual interviews
  • Surveys
  • Task analysis
  • Remote testing
  • Co-analysis facilitation
  • Personas
  • Journey mapping
  • Scenarios
  • Storyboarding
  • Use cases
  • Card sorting
  • Wireframing
  • Prototyping
  • Content audit & inventory
  • Contextual Inquiry
  • Stakeholder interviews
  • Design studio
  • Design principles
  • Sitemapping
  • Workshop design & facilitation

Would you like a more detailed examples of my work? Please email me. I'll send you a link to a PDF of my recent work.

About me

I’ve worked in digital for over 10 years in a range of sectors including higher education, publishing, government and enterprise.

I’m keen on working on complex problems in small cross-disciplinary teams. I like working with the initial ambiguity of an early-stage concept right through to the detailed design of an in-market product.

Contact me

I'd be happy to talk through my work in more detail.

0422 238 578

kristen@kristenhardy.com

Linkedin