Goals are what define personas. If they’re focused on demographics, they’re not personas. Please don’t dismiss tools based on someone’s mistaken understanding of them. https://t.co/N2n0Xtorbc
— Kim Goodwin (@kimgoodwin) May 20, 2018
The desire to control.
Through clothes, restricting social interaction, management behaving in ways that are untrustworthy. Spoiler: it’s so much more prevalent in the public sector than the private sector, in my experience. I’m not sure what it is. It feels like a lack of trust. And an inability to empower. And hierarchy.
In particular the way people speak to each other, when one person is lower down on the hierarchical totem pole, has been quick a shock. In teams where different professions work together to build a thing, I don’t even know how that works effectively.
I have not used the 1-2-4-all technique before. That sounds like a really good one for surfacing different opinions and working through the different points of view, without just drowning out the quietest voices.