UX research practice, approach and mindset


“While there’s a huge variety of UX design research techniques and an even bigger variety of articles that tell you what they are and when to use them, there are far fewer sources that are helpful for understanding the why different approaches are related or where they originated.”

A map for these territories: Locating UX research practice by approach and mindset

Most UX research sits in the lower left-hand quadrant. (Expert mindset – Research-led – users seen as subjects (reactive informers)).



Model by Liz Sanders – http://www.maketools.com/articles-papers/interactions20081112_dl.pdf