Questions I ask every startup founder that wants ux feedback
https://medium.com/@tsharon/questions-i-ask-every-startup-founder-that-wants-ux-feedback-5f1c251a97a2#.9cbabr77o
Let’s stop talking about THE design process
Design as a discipline is evolving and becoming a sophisticated catalyst for positive impact on projects big and small, but the road to results is far from formulaic.
Jobs to be done
UX, agile and the pragmatic approach to ux
Some good, pragmatic pieces from Envato’s design manager.
How Envato’s Agile UX team works
Should designers be specialists or generalists?
Throwing grenades to feed the beast
And this scale, which I reckon is a pretty good way of visualising what I’ve experienced first hand over the last 6-8 years. (It’s still nice to throw the occasional grenade … )
The scale is from this article – The Agile Design Team Maturity Scale
Journey mapping as insight tool
About 2/3 of journey maps have the same problem – they document from the inside out.
Every individual’s journey is a little different.
The attributes of the journey will be consistent.
- What do they want and need
- What are the things they do today
- What are people thinking and feeling about this experience
Techniques to use during user interviews
Elicit and clarify by drawing a journey map during an interview, if they are a little scattered
A teaching tool. Make a journey map of the interview you just did.
The main use for journey maps is for finding commonalities and opportunities within the user interviews for design.
“I mostly using them on big complex interactions … if you’ve got something that’s multi-channel … prolonged over time”.
Kim uses Patientslikeme as a case study.