Refers to buildings as composed of several layers of change.
Netflix says Geography, Age, and Gender are “Garbage” for Predicting Taste
“Geography, age, and gender? We put that in the garbage heap,” VP of product Todd Yellin said. Instead, viewers are grouped into “clusters” almost exclusively by common taste, and their Netflix homepages highlight the relatively small slice of content that matches their taste profile. Those profiles could be the same for someone in New Orleans as someone in New Delhi
Maintaining continuous research in an Agile backlog with continuous learning
Problem framing workshop – 4Ws
User research overview
This is a really nice overview about user research from UX for the Masses .
I especially like the user research canvas.
AusDTO’s guide to discovery for service design
Orders of design
Product Discovery …
Best practices for usability testing in an agile team
There’s some handy tips in this article – 10 best practices for usability testing with agile teams
psychological safety and teams
http://qz.com/625870/after-years-of-intensive-analysis-google-discovers-the-key-to-good-teamwork-is-being-nice/
3 simple things you can do
- Frame the work as a learning problem, not an execution problem. Make explicit that there is enormous uncertainty and interdependence ahead.
2. Acknowledge your own fallibility. Say simple things like “I may have missed something. Your input is important”.
3. Model curiosity. Ask a lot of questions. This will create necessity for people speaking up.
Harvard Business School professor Amy Edmondson
